May 2005 - September 2005
DigitalGrit, Boonton, NJ
Web development team member
At DigitalGrit, a full-service interactive marketing firm, I am a member of the web development team. Using my broad base of web skills, I am working on a number of projects:
- HTML, CSS and JavaScript coding to convert ADP's existing ASP and JSP applications so they will work as sales demos on CDs.
- Added content to the security web site ADP has set up for their employees.
- Formatted the content to conform to the rest of the ADP Security site.
- Added new pages for the Kraft Credit Union Site
- Created landing page for K12
- Created landing pages for Intuit/Quicken
April 2004 - March 2003
Peaktop Technologies, Carlstadt, NJ
Web designer/Asst Sys Admin/Customer Service
I was originally hired by this importer of garden accessories to create a web site for garden pond information, but the project fell through. It is a small, but growing company, so they kept me on because of my broad background which included customer service. I did a variety of tasks, including, but not limited to web design, customer service, desktop publishing and some systems administration.
October 1998 - August 2003
Winebow Inc. Ho-Ho-Kus, NJ
Web designer/developer
- Designed and managed corporate database-driven web site and intranet.
- Created graphic designs and layouts.
- Did all HTML, CSS, and using ASP, created dynamic templates that pulled data from database.
- Worked with an outside consultant to develop corporate intranet.
- Reviewed invoices for outside vendors and approved for payment.
- Negotiated contract terms with outside vendor
- Worked with internal users to develop applications that would simplify tasks and eliminate paperwork.
1987 - October 1998
Trol-A-Temp Elmwood Park, NJ
Customer Service/Order Entry
- Entered all incoming orders.
- Handled customer problems and inquiries.
- Answered phones.
- Some web design work and HTML coding for company web site
1984 - 1987
Manhattan Industries Glen Rock, NJ
Customer Service Manager - Henry Grethal Div. (Women)
- Oversaw Customer Service Reps, who processed orders.
- Ensured timely and coordinated shipments of merchandise.
- Followed up and resolved customer and sales problems.
- Interacted with production, receiving, quality, inventory control and shipping departments to complete the link from sales to shipment
1982 - 1984
Popular Club Plan Garfield, NJ
Customer Service Manager
- Responsible for department staffing, planning and preparation of budgets.
- Oversaw the work of 4 Customer Service Supervisors, and approximately 40 CSRs.
- Dealt personally with aggravated situations (irate consumers, BBB, Consumer Affairs).
- Additionally responsible for in house training program
1978 - 1982
Tahari Ltd. Ridgefield, NJ
Supervisor - Inventory control, cutting allocation and trim purchasing departments
- Handled purchasing of fabric, trimmings, and other office supplies
- Calculated cutting requirements based on sales analysis and issued cutting tickets
- Refined record keeping system to grow with company.
- Interfaced with sales and shipping departments to coordinate flow of information.
- Worked with System Analysis to set up computer system.