Kathleen Heytink 0-100 Whitehall Street Fair Lawn, NJ 07410 201.796.5108 kathjobs@heytink.com Technical Skills & Applications HTML (Hand Code to current W3C standards) CSS (intermediate level/valid code) Macromedia Dreamweaver /Homesite In depth knowledge of cross-browser development issues In depth knowledge of web based graphic standards In depth knowledge of accessibility standards Adobe PhotoShop Illustrator Macromedia Flash (banner ads, movies) Macromedia Freehand CorelDraw/PhotoPaint PaintShop Pro Ulead Cool 3D ASP/SQL PHP/MySQL (beginner level) JavaScript DHTML Sonic Foundry Acid Music Adobe Acrobat PC/Windows 98, 2000, XP Microsoft Applications (Office, Outlook, PowerPoint, Access) Portfolio URLs Winebow, Inc - www.winebow.com Ron Mondello, Esq - Attorney - www.municipalcourt.com The Gems of the Treasure Coast Dining Guide - www.gemsguides.com/ (a work in progress) The Fort Pierce Jazz Society - http://jazzsociety.org/ (am currently upgrading the code on this site) Ed Trawinski for Assembly - www.electtrawinski.org Imagination Travel - www.imagination-travel.com The Rug Company - www.therugco.com Fair Lawn Creative Cable - www.flcctv.org Home of Cyber-Kat - www.cyber-kat.com - personal site and experimental area Experience: DigitalGrit, Boonton, NJ May 2005 - September 2005 At DigitalGrit, a full-service interactive marketing firm, I was a member of the web development team. Using my broad base of web skills, I worked on a number of projects: HTML, CSS and Javascript coding to convert ADP's existing ASP and JSP applications so they will work as sales demos on CDs. Added content to the security web site ADP has set up for their employees. Formatted the content to conform with the rest of the site. Added new pages for the Kraft Credit Union Site - https://www.kffcu.org/ Created landing page for K12 - http://www.k12.com/dg/dg_K12_1.html?se=Google&kw=home_education Created landing pages for Intuit/Quicken Peaktop Technologies, Carlstadt, NJ April 2004 - March 2005 I was originally hired by this importer of garden accessories to create a web site for garden pond information, but the project fell through. It is a small, but growing company, so they kept me on because of my broad background which included customer service. I did a variety of tasks, including, but not limited to web design, customer service, desktop publishing and some systems administration. Winebow Inc, Ho-Ho-Kus, NJ 1998 - August 2003 Web designer/developer Designed and managed corporate database-driven web site and intranet. Created graphic designs and layouts. Did all HTML, CSS, and using ASP, created dynamic templates that pulled data from database. Worked with an outside consultant to develop corporate intranet. Reviewed invoices for outside vendors and approved for payment. Negotiated contract terms with outside vendor Worked with internal users to develop applications that would simplify tasks and eliminate paperwork. Trol-A-Temp, Elmwood Park, NJ 1987 - 1998 Customer Service/Order Entry. Entered all incoming orders. Handled customer problems and inquiries. Answered phone. Some web design work and HTML coding for company web site Manhattan Industries Glen Rock, NJ 1984 - 1987 Customer Service Manager - Henry Grethal Div. (Women) Oversaw Customer Service Reps, who processed orders. Ensured timely and coordinated shipments of merchandise. Followed up and resolved customer and sales problems. Interacted with production, receiving, quality, inventory control and shipping departments to complete the link from sales to shipment Popular Club Plan Garfield, NJ 1982 - 1984 Customer Service Manager Responsible for department staffing, planning and preparation of budgets. Oversaw the work of 4 Customer Service Supervisors, and approximately 40 CSRs. Dealt personally with aggravated situations (irate consumers, BBB, Consumer Affairs). Additionally responsible for in house training program Tahari Ltd. Ridgefield, NJ 1978 - 1982 Supervisor Inventory control, cutting allocation and trim purchasing departments Handled purchasing of fabric, trimmings, and other office supplies Calculated cutting requirements based on sales analysis and issued cutting tickets Refined record keeping system to grow with company. Interfaced with sales and shipping departments to coordinate flow of information. Worked with System Analysis to set up computer system. Education Bergen Community College - Paramus, NJ - (Business Major 36 credits - 3.9 GPA) New York School of Interior Design (certificate program) Immaculate Heart Academy - Washington Township, NJ References Furnished on request